Dr. Charles “Chuck” Brandon proudly serves as the Director for Continuous Process Improvement in the Army’s Office of Business Transformation. In this assignment he is tasked with revitalizing process improvement across the Army. Dr Brandon feels that at this moment in time The Army’s program represents perhaps the greatest opportunity to positively impact our ability to improve the processes and programs that support our service members around the world. There is a clarion call from all levels to increase our efficiencies especially with respect to our back-office processes. As such, now is the right time to take a fresh approach to developing a culture for continuous process improvement. He joins the Army team after his assignment as the Technical Director for Business Optimization in the Office of the Deputy Chief management Officer. In this capacity he is responsible for the identification of best practices from with the Federal, Private and Academic arenas and assessing how they can be applied to improving the business of Defense. Prior to this appointment he lead the Department of Defense Continuous
Performance improvement (CPI)/Lean Six Sigma Program Office March 30th, 2012, reporting to the Acting Deputy Chief Management Officer (DCMO), the Honorable Dave Tillotson, Principal Staff Assistant to the Deputy Secretary of Defense. He was responsible for leading the performance management activities of the Department of Defense (DoD), the largest organization in the world, with a $700B+ annual budget and over three million personnel dispersed in over 140 countries. As the DOD CPI/LSS Director he directed arguably the largest and most complex deployment of performance management ever attempted; driving DoD-wide performance improvement activities; rigorously tracking results; provided training; assisted the Department in establishing and growing its program; and ensuring the Office captures the best business practices Enterprise-wide. Dr. Brandon works with Office of the Secretary of Defense Principal Staff Assistants, Service Deputy Chief Management Officers (DCMOs), Service and Defense Agency Chief Information Officers (CIOs), and Program Executive Officers (PEOs) to promote collaboration across the Department on Enterprise-level initiatives.
Prior to this assignment, Dr. Brandon served as Training Manager, Planning Performance and Management (PPM). In this role, he was responsible for Lean Six Sigma (LSS) and Business Process Reengineering (BPR) training for the Office of the Secretary of Defense (OSD). His responsibilities included curriculum development, management and oversight of LSS Master Black Belt (MBB) instructors, and certification of LSS students. Prior to serving in this capacity, he oversaw OSD’s Warfighter Support portfolio, managing Enterprise-level projects across Iraq, Kuwait, and Afghanistan. While in theater, Dr. Brandon provided direct support to the Warfighter by streamlining operational processes and finding efficiencies in activities directly affecting combat and non-combat operations.
Before his assignment to OSD, Dr. Brandon served as Chief, Business Transformation and LSS Programs Office for the United States Army Training and Doctrine Command (TRADOC). In this assignment, he served as Deputy Deployment Director, MBB, and Primary Trainer for LSS/Continuous Process Improvement (CPI) where he exercised central management and oversight of all performance improvement training, education, certification, and related activities.
Dr. Brandon is a retired Army Officer, certified LSS MBB, certified Training Developer, certified Project Management Professional (PMP), and certified instructor. He has served as a change agent within the Federal space for over 15 years. Dr. Brandon holds a Bachelor’s Degree in Economics, a Masters of Business Administration, a Masters in Information Technology, a Doctorate of Business Administration in Quality Systems Management from the National Graduate School of Quality Management where he also serves as an adjunct professor and is currently working on his Post Doctorate in Industrial and Organizational Psychology at the George Mason University.
Ms. Christine Cowsert Chapman is the Senior Director of Asset Management and System Operations at Pacific Gas and Electric Company (PG&E). Christine has been with PG&E for seventeen years serving in various natural gas engineering and human resources functions. In her current role, Christine provides strategic and operational leadership to the team that manages risk to PG&E’s gas assets, system, and business in real time and long term through asset management, integrity management, gas control, gas system planning, compliance, and innovation. This includes the 24-7 operations of PG&E’s Gas Operations Center, as well as managing the PG&E’s California Gas Transmission business.
Christine has a bachelor’s degree in mechanical engineering and a master’s degree in business administration from the University of California, Berkeley and is a Registered Professional Engineer in the state of California.
Dr. Bao U. Nguyen obtained his B.Sc. in physics and his B.Sc. in mathematics from University of Ottawa (Ottawa, Canada) in 1988 (both summa cum laude) and his Ph.D. in theoretical particle physics from McGill University (Montreal, Canada) in 1993. He also spent two years of his undergraduate studies at Caltech (Pasadena, USA).
He has worked in many environments including Defence Research Development Canada – Atlantic and Centre for Operational Research & Analysis, NORAD (North American Aerospace Defense Command), former US Space Command, and the NATO Undersea Research Centre (now known as the Centre for Maritime Research and Experimentation). His interests lie in stochastic processes, queuing applications, discrete mathematics, combinatorial optimization, surveillance (maritime, air, and space), search and rescue, firing tactics, missile defense, cyber defense, intelligent systems and autonomous underwater vehicles. He has published more than 100 peer reviewed and non-peer reviewed papers. He is also an avid soccer and badminton player.
Dr. Nguyen has received a number of awards, including a Gold Medal from University of Ottawa, a Deputy Minister Commendation (Department of National Defence of Canada) for his work on NORAD long-range beacons, a National Practice Prize for the most outstanding application of Operational Research from the Canadian Operational Research Society for his work on autonomous underwater vehicles, and the 2014 Koopman’s prize for his work on missile defense.
Professor Nguyen received approximately 1.1 million dollars from DRDC and other agencies to investigate collaborative operations of multiple autonomous agents.
Lieutenant Commander Matt Powers, USN is an Operations Research Analyst at OPNAV N81. He is also a first year MORS Board Member, and is the Chair for the 2018 Emerging Techniques Forum (ETF). Matt graduated from the Naval Postgraduate School (NPS) Operations Research (OR) program in September 2012, where he received the Chief of Naval Operations Award for Excellence in OR. He began his OR career in October 2012 at the Joint Center for International Security Force Assistance (JCISFA) at Ft. Leavenworth, KS, where authored the JCISFA SFA Assessments Handbook. In October 2015, Matt reported to the Joint Staff J7, Future Joint Force Development (FJFD), Joint Lessons Learned Division (JLLD) where he was named Lead Military Analyst of the Research and Analysis (R&A) section. Matt’s most recognized JLLD contribution is his development of an Excel–based text analysis tool, combining advanced Excel formulas and VBA code, that rapidly transforms Joint Lessons Learned Information System (JLLIS) and Joint Lessons Learned Program (JLLP) text data into relevant information for near real-time identification of lessons applicable to multiple functional and organizational lessons learned communities. This tool, known as CHUPPET, is recognized as an innovative and highly-desired machine learning content analysis methodology that has been socialized with key partners, briefed at the 2017 MORS ETF, and used to expand DoD and interagency awareness of the JLLP. This awareness is particularly manifested in JLLD’s quarterly publication, the Quarterly Observation Review (QOR), of which Matt was a co-author and for which Matt regularly applied his text analysis capabilities. For his work, Matt’s was the J7 Action Officer of the Month for February 2018, for which he was personally recognized by the Chairman of the Joint Chiefs of Staff (CJCS), General Joseph Dunford, USMC. Matt’s published analyses have appeared in the Proceedings of the Spring and Winter Simulation Conferences, International Association of Peacekeeping Training and Education Centers, the Proceedings of the NATO Operations Research and Analysis Symposium, Analytics Magazine, and a textbook on Cross Cultural Decision Making. Matt is married to the former Ms. Shyla Winter and they have two sons, Aidan and Benjamin, and one daughter, Lucy. When he is not on duty, he likes to exercise, read, and coach his children in football and basketball.
Dr. Anne G. Robinson is the Executive Director of Global Supply Chain Strategy, Analytics and Systems, at Verizon, a Fortune 15 company and leading provider of wireless, fiber-optic and global internet networks and services. She is responsible for the overarching strategic vision across Verizon's end-to-end supply chain which includes the wireless consumer supply chain, network supply chain, video and internet supply chain as well as global sourcing and procurement. Additionally, her team drives supply chain excellence through world class data-analytics, process innovation, and employee empowerment to achieve a holistic, collaborative and customer centric supply chain organization, that results in improved product life cycle management, working capital optimization, and shareholder value.
Prior to joining Verizon Wireless, Anne spent several years with Cisco Systems, a high tech networking company, where her responsibilities included managing advanced analytics, business intelligence, and performance management teams across the supply chain. As the driving force for many foundational and cross-functional process innovations, she helped establish Cisco's presence and recognition as a leader in business intelligence and analytics, including being inducted into the balanced scorecard hall of fame.
Anne is originally from St. John's, Newfoundland, Canada. She has a Bachelor of Science with Honours in Mathematics from Acadia University, a Master of Applied Science in Management Science from University of Waterloo and a Masters and PhD in Industrial Engineering from Stanford University.
Anne is a Past President of INFORMS (the Institute for Operations Research and the Management Sciences), a professional organization focused on applying advanced analytical theory and practice for making better business decisions. She is a popular industry speaker and has served on several advisory boards including the advisory board for the Stevens Institute of Technology Masters Of Science in Business Intelligence & Analytics. A constant champion for analytics, Anne is the founding editor of INFORMS Editor's Cut, an online multimedia collection examining important topics in operation research and analytics. A frequent tweeter, you can follow Dr. Robinson @agrobins.
Mr. Samuel Sanders Visner is the Director of the National Cybersecurity Federally Funded Research and Development Center (MITRE), sponsored by the National Institute of Science and Technology (appointed October 30, 2017). Sam also serves as member of the Cyber and Domestic Security Councils of the Intelligence and National Security Alliance, and the Cyber Committee of the Armed Forces Communication and Electronics Association. Sam is an adjunct professor of Science and Technology in International Affairs at Georgetown University, where he teaches a course on cybersecurity policy, operations, and technology. Sam is also a member of the council on Foreign Relations, the Atlantic Council, and an Intelligence Associate of the National Intelligence Council, and is a member of the Intelligence Community Studies Board, sponsored by the National Academy of Science and serving the Office of the Director of National Intelligence. Sam served previously as Senior Vice President and General Manager, Cybersecurity, as a Senior Vice President at SAIC, and as Chief of Signals Intelligence Programs as the National Security Agency, from which he received the Agency’s highest award for civilian service. Sam also served as a member of the Board of Directors, CVG/Avtec (2008-2010). Sam holds a Bachelor’s degree in International Politics from Georgetown University and a Master’s degree in Telecommunications from George Washington University. Sam served twice on the Intelligence, Surveillance, and Reconnaissance Task Force of the Defense Science Board, and has published articles on national and cybersecurity in World Politics Review, the Georgetown Journal of International Affairs, and the Defense Intelligence Journal. Sam is married to Antoinette (Toni) Burnham, Washington DC’s leading urban beekeeper.