1. Cancellation by Participant:
- Full Refund: A full refund will be provided for cancellations made at least 2 weeks prior to the event start date.
- Partial Refund: Cancellations made 1 week prior to the event will receive a 50% refund (minus any meal package costs).
- No Refund: Cancellations made less than 7 days before the event will not be eligible for a refund.
2. Cancelation by MORS:
- In the unlikely event that MORS cancels an event, participants will receive a full refund of their registration fees, and any meal package costs paid.
- Participants will be notified via email as soon as possible and will be provided with options for future events.
3. Transfer Policy:
- You may transfer your registration to another attendee without penalty up to 48 hours before the event. Please note that if the type of registration that is needed has changed (MORS member to non-MORS member), you will be responsible for paying the difference in cost. To initiate a transfer, please contact our registration team with necessary details.
- If a participant wishes to transfer their registration to a different event, the request must be made in writing and will be subject to availability and applicable fees.
4. Virtual Courses:
- For virtual courses, participants may request a refund up to 7 days before the course start date.
- If you need to cancel your registration within the week of the event start date, please note that no refunds will be issued. However, you will have the option to apply your registration fee as a credit towards a future course hosted by MORS. To utilize this credit, please contact our registration team to discuss available events and the credit application process.
5. INVOICE ME Payment Option:
- Attendees who have registered using the INVOICE ME option must adhere to the refund policy listed above. Attendees who have registered and have not canceled prior to the stated deadlines will be liable for the full cost of their registration and meals. Failure to pay will exclude you from being able to attend any future MORS events.
Contact Information:
For questions regarding registration, cancellations, or refunds, please contact Karla Lee-Riviere at karla@mors.org.